These conditions regulate the operation and operation of the distance sales service of Matias Salva, S.L. (hereinafter Matties Bags) and are conceived as a complement to the General Conditions of Use of the website, the Privacy Policy, the Legal Notice and any other legal texts that are published at

Likewise, the User is hereby informed that these conditions have been prepared in accordance with the provisions of Law 34/2002, on Information Society Services and Electronic Commerce, Law 7/1998 on General Contracting Conditions, Royal Decree 1906/1999 regulating Telephone or Electronic Contracting with general conditions in development of article 5.3 of Law 7/1998 and Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws and any legal provisions that may apply.

The User who purchases products through admits having read these conditions and expresses his full and unreserved adherence to each and every one of them.

The conditions described here may be modified at any time at the request of Matties Bags, so these conditions will only be valid for the purchase made by the User at the time of reading them. For this reason, Matties Bags informs the User that they must read the conditions on each purchase they make through

Finally, Matties Bags shows that the User can access these conditions at any time, without having to buy a product through Likewise, the user may store them in their computer system and, where appropriate, obtain a physical copy by printing them.

If you have any questions related to these conditions you can contact us through the following email address or through the following telephone number +34 96 575 60 51.


On the one hand, Matias Salva, S.L. (hereinafter Matties Bags), with C.I.F. B03088366 and registered office at Plaza España 21-23 (C.P. 03740) Gata de Gorgos and registered address for notification purposes at the same address registered in the Alicante Mercantile Register, Volume 540, Book 195, Folio 140, Sheet 4580.

And, on the other hand, by the User, whose data is entered by himself in the registration form to purchase a Matties Bags product after accepting these conditions.


The purpose of the contract is to regulate the Particular Conditions of Contract for the products that Matties Bags sells.

Access to information is completely free, while the product purchase service is expensive, specifying at all times the current product prices, freight prices and tax charges.

Likewise, the User, prior to making the purchase, may obtain a complete description of the product and its characteristics, which will also be provided in the "Order Confirmation".


The products offered through this website will be available in Spanish territory and part of Europe.

Likewise, the contracting procedure will be carried out in the Spanish language in any case and English if the user selects this option, and Matties Bags can establish the possibility of contracting the service in other specified languages.


The product contracting procedure is carried out through the website is carried out completely electronically. The steps to carry out the hiring are the following:

Product selection:

The User must click on the product that interests him. The selected product will appear in an image of larger dimensions and the User will obtain a detailed file of the same, showing its own characteristics, the sizes available according to international standards, the image of the product from different perspectives, if the business decides expand more product information, price, and possible promotions, offers or discounts which will be clearly and expressly identifiable.

Just click on "ADD TO SHOPPING BAG" so that the product in question goes to "SHOPPING BAG" and the system will give you the option of "KEEP BUYING" or "GO TO SHOPPING BAG".
In the case of "KEEP BUYING" you will see in the upper right part of the screen the section "SHOPPING BAG" which will reflect the amount of products added to the shopping bag.
And if you access "GO TO SHOPPING BAG" the page will appear where all the products selected so far will be indicated. If you want to delete a product, check the option Remove from the "x" on the right of the price, then the system will ask "Do you want to delete this product from the shopping bag?" so you can "ACCEPT" or "CANCEL" this action. You will also have the possibility to continue buying by clicking on any section of the menu on the left, or proceed to the contracting phase itself, if you click on "NEXT" while in the "SHOPPING BAG" page.

IDENTIFICATION or registration phase:

Second, once selected by pressing the "NEXT" button, the IDENTIFICATION phase is passed. At this point there are three ways to do it.

a) Firstly, the already registered Users: The already registered Users will be able to introduce their username and password. Automatically the contact information of the last purchase will be loaded into the system, and the User must confirm it or, if not, modify or rectify the information for the order they are making.

b) Secondly, you can register as a new User, the following personal data will be requested:

Password chosen and confirmation thereof.
Nif / Cif.
Telephone contact.
Likewise, the following contact details of the User will be requested:
Full postal address.
Other address (optional).

Likewise, in this registration form, the User will be asked for their express authorization so that Matties Bags can send them by email commercial information regarding the brand's products, conducting contests and raffles for Matties Bags products, promotions as well as any other advertising information. Without prejudice to the informative communication regarding the treatment of the User's personal data that is included in the registration form itself, the User is recommended to access the Privacy and Data Protection Policy to obtain more information in this regard.

c) Thirdly: access as a Guest, in this way we also need your data to process the order, and in order to inform you of the status of your shipment we need you to be registered, therefore, we advise you to use the first or second option .


In the third phase of the procedure, and either having registered as a new User or having entered the username and password in the case of already having an account, the shipping address will be indicated in the central part of the screen, which will coincide with the one completed in the previous section or with which the users who were already registered would have made their last purchase. In the case of having several shipping addresses, it is time to choose where you want to receive your order, by clicking next to the chosen shipping address.

The user will have a section to enter the DISCOUNT COUPON and in any case they will be able to correct the errors they could have made when entering the information as well as edit, modify and delete any information related to their personal data by accessing: and click on your username on the right side of the screen.


The User must choose between the different forms of payment that Matties Bags makes available to them, which are: credit card, PayPal or bank transfer.

If the User chooses the credit card option, they must provide the following information:

Name of the holder, type of card, card number and security code (CVV).

If the User chooses the PayPal option, they must provide the following information:

PayPal identification data, if you are a registered user; or data necessary to make the payment (name of the holder, type of card, card number).
If the user chooses the bank transfer, it must be taken into account that his order will be finalized when we receive the amount of the order in our bank account.
In this section the user must read and accept the conditions of sale and the legal notice.

Finally, the user must click "FINALIZE" in order for the order to be registered on our WEB and to be able to make the payment according to the payment method chosen.

If the User does not wish to conclude the contract and wants to end the purchase process, please do not place the order and avoid clicking "FINALIZE" all without prejudice to the fact that, in case of authorizing payment and formalizing the contract, the User may exercise your right of withdrawal as well as those other rights that the law recognizes.

The cancellation of the purchase process through the procedure established for such purposes, will imply that all the information that the User has entered so far -through the different procedures of the purchase process and in relation to that specific purchase- is deleted from so Matties Bags will not keep the indicated data. On the contrary, Matties Bags will keep the User registration data in order for the user to speed up their future purchase processes, it being sufficient for the User to identify himself through his username and password. The user at any time may modify their information, request their withdrawal from the service or exercise their rights of access, rectification, cancellation and opposition. For more information, the User is recommended to consult section 14 of these conditions.


There will be no contract between Matties Bags and the User in relation to any product until their order has been expressly accepted by Matties Bags (even if they have already been charged to the bank account provided by the User). If the order is not accepted and a charge has already been made to the bank account provided by the User, the amount of the order will be fully refunded within a maximum period of thirty days.

To place an order, you must follow the online purchase procedure described in section 4 of these conditions and click "FINALIZE". After this, you will receive an email acknowledging receipt of your order ("Order Confirmation"). The contract for the purchase of a product between Matties Bags and the User will be formalized only when the User receives the Order Confirmation.

In this sense, the User is informed that all orders for products that are made through are subject to their availability and, in this sense, if there are difficulties regarding their supply, or if there are no items in stock, Matties Bags reserves the right to provide the User with information about substitute products of equal or superior quality and value that the User may order. If you do not wish to order these substitute products, we will refund any amount that the User may have paid within a maximum period of 30 days.


Both parties -Matties Bags and the User- expressly declare that the fact of following electronically all the steps described in point 4 for the process of purchasing Matties Bags products, implies full and express acceptance of these particular contracting conditions , understood enough to contract.


The price of the Matties Bags products that the User can acquire through will always be published together with each product and will be shown in Euros. The published price is the complete final price of the product, which is why it includes all applicable taxes according to current legislation as well as shipping costs or any other that may affect the User. In any case, Matties Bags will provide the User with the price broken down during the purchase process, allowing the User to know the exact amount of the product and the other items indicated above.

Likewise, Matties Bags shows that the Offers, Promotions and Discounts that appear published in will be conditioned and limited to the product on which they are advertised, to the period of time that is established as well as to the other conditions that, unilaterally, Matties Bags decide to establish. In any case, Matties Bags will indicate the aforementioned information clearly, visibly and expressly so that the User can distinguish and understand the Offer, Promotion or Discount.


The payment method of the order will be the one that the User chooses when placing the order, among the payment methods allowed by Matties Bags. The User may choose to pay by credit card, Paypal or bank transfer. Payments can be made by Visa, Visa Electron, MasterCard, Maestro, 4B, Red 6000 and Discover. The card with which the payment is made must be owned by the User who has purchased the Matties Bags product. In the event that the holder of the credit and / or debit card and the User are different persons, it is an inexcusable requirement that the purchase be made by the holder of the card. For these purposes, Matties Bags is exonerated from any responsibility derived from the breach of this clause, Matties Bags not responding to the purchase made by a User with the card of ownership of a third party.

Payment through PayPal guarantees the confidentiality of the User's card data. In the case of making a credit card payment through PayPal from an account not registered in PayPal, the order will not be sent until the identity of the cardholder with whom the order has been made has been verified.

For these purposes, Matties Bags is exonerated from all responsibility in relation to the confidentiality and security of the information and data provided by the User when paying for their purchases through a credit or debit card, to the extent that the The treatment of said information and data is not exclusively under the control of Matties Bags.

During the state of alarm decreed in Spain, the delivery time may vary for reasons totally unrelated to the company.
The delivery time of the product in Spain peninsula will depend on the shipping system that it has established with the different transport agencies. Generally, the time can be estimated between 24 and 48 hours but sometimes, some products can exceed these estimated times for various reasons such as assemblies, manufacturing or other similar factors that may exceed this shipping time. Matties Bags informs the User that the purchase will be understood as formalized from the moment the User receives - at the email address indicated during the contracting process - the confirmation by Matties Bags that the purchase has been made correctly . The delivery time outside the Spanish territory will not exceed thirty (30) days if the store decides to sell its products abroad.

Matties Bags will deliver its products through the transport agency contracted for such purposes. The product will be sent to the address that the User has provided exactly in the form that is completed to make the purchase through our WEB. For this reason, the User is requested to verify prior to the formalization of the purchase that they have correctly entered their contact information. In this sense, Matties Bags is exonerated from any responsibility in the event that the delivery of the product cannot be executed or is delayed due to the inaccuracy or incompleteness of the data, the absence of the User or due to Force Majeure. "Case of force majeure" shall mean all those causes that could not have been foreseen, or that were still foreseen were inevitable, and that result in the breach of any of its obligations. Among them, but not limited to, are strikes, both by their own workers and by other workers, insurrections or revolts, as well as regulations issued by any civil or military authority, natural catastrophes such as earthquakes, floods, lightning or fires, wars, lockouts or any other situation of force majeure.

The User is reminded that in no case will expenses be charged for the transport and delivery of the product at the time of receiving it, although any transport and delivery costs derived from the acquisition of a product through our WEBSITE will be indicated and where appropriate , charged, exclusively at the time of purchase through our WEB.


The User may exercise their right of withdrawal - voiding the contract concluded between the User and Matties Bags - without justifying their decision and without penalty of any kind. However, the User must bear the direct costs derived from the return of the purchased product, if any. The return of products purchased through in Spain (Peninsula and Balearic Islands) and Portugal has no cost.

The User has a period of fourteen (14) days to exercise their right of withdrawal to count from the moment they receive -at the address designated for such purposes- the product purchased through

In order to effectively exercise their right of withdrawal, the User will have to complete the return form, which is accessible in the "Changes and Returns" section of the website. Therefore, the User is recommended that, prior to completing the return form, carefully read the information that works in the aforementioned section so that the exercise of the right of withdrawal becomes effective.

The User must return the product purchased to Matties Bags in perfect condition, being the cause of denial of the right of withdrawal that the product had been used or damaged by the User. Likewise, you must return it following the instructions established in the "Changes and Returns" section of this website.Exercising the right of withdrawal, the User will receive an e-mail confirming the acceptance (if the returned order is correct) of the return and Matties Bags will proceed to make the refund. Matties Bags will reimburse the user -in the same bank account through which the payment of the purchased product would have been made through the economic amount for which the User purchased the product and which is reflected in the "Order Confirmation". Matties Bags will return the money as soon as possible and, in any case, within thirty (30) days from the date Matties Bags receives the document through which the User exercises his right of withdrawal.


In the cases in which the User, at the time of delivery, considers that the product does not comply with the provisions of these conditions, he must contact Matties Bags immediately by sending an email to the web address @ mattiesbags. com providing the product data as well as the damage it suffers, or by calling the number +34 965 756 051.

The User must return the product to the address indicated in the first section of these conditions.

Matties Bags will carefully examine the returned product and will communicate to the User at the electronic address that they have provided for such purposes, within a reasonable time, if the product is to be returned or replaced (if applicable). The return or replacement of the product will be made as soon as possible and, in any case, within 30 days from the date on which we send you an email confirming that the return or replacement of the non-conforming item is appropriate.

The amounts paid for those products that are returned due to some defect or defect, when it really exists, will be fully refunded as well as the costs that the User would have incurred to return it to us. The return will be made on the same credit card that was used to pay for the purchase.

The rights recognized by current legislation are safe.


The information or communications that Matties Bags sends to the User will be in writing. The User agrees that communications with Matties Bags are electronic. For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that Matties Bags sends him electronically comply with the legal requirements of being in writing. The notifications that the User sends should preferably be made to the contact addresses published in the "CONTACT" section of


The User may present their complaints and claims to Matties Bags or request information about the products offered or contracted through the following channels:

Going in writing to the following address: Pza. España, 21-23 - CP 03740 - Gata de Gorgos (Alicante) Sending an email to the following address:

Matties Bags will respond to the User in the shortest possible time and in any case within a maximum period of one month from the presentation of the claim.


In accordance with Organic Law 15/1999 on the Protection of Personal Data (LOPD), the User, as a contracting party, acknowledges being informed and consenting that their personal data generated during the execution of the contractual relationship are necessarily treated in a file that is responsible of Matties Bags with the purpose of carrying out the management, development, fulfillment and control of the contractual relationship as well as postal or electronic sending of communications and documentation related to said relationship, contact schedule and maintenance of historical commercial relationships. The data will be transferred to other third parties in the legally established cases such as financial auditors, competent Administration Bodies for reasons of control, registration and inspection.

Likewise, from the moment the User carries out a purchase process in and validly formalizes the contractual relationship with Matties Bags, their personal data will be stored in a file that is the responsibility of Matties Salva (Matties Bags) for the following purposes: to carry carry out the management, development, fulfillment and control of the contractual relationship, management of the order placed, identify you in your capacity as a Matties Bags customer, send and personalize documentation related to the business relationship, provide you with user and password access to the web area specific to registered users; contacts agenda as well as the correct economic, accounting and fiscal management; billing and administration; development and management of the business relationship with customers and maintenance of historical business relationships. The communication of data by the interested party for the fulfillment of the aforementioned purposes is mandatory and by virtue of the contractual relationship, your data may be transferred to the following Organizations: Judges and Courts, where appropriate, when legally required to do so or consumer arbitration courts as well as consumer and user associations in case of dispute, banking entities, for the collection of the purchased product, Tax Agency, for compliance with tax obligations, and any other third parties to whom, under the regulations enunciated, it is necessary to carry out the assignment, to ensure the proper development of the contracted service and, in general, of the intended purposes.

Likewise, Matties Bags informs the interested party that their data may be transferred to other third-party companies that subcontract Matties Bags to collaborate in the total or partial execution of the services to be provided.

The User agrees to inform Matties Bags of any variation in the data while the contract is in force so that the aforementioned entity can proceed to update it. As long as Matties Bags is not communicated to the contrary, it will be understood that the data provided by the User is accurate and current.

For its part, if during the execution of the contract the User must provide personal data regarding third parties, he must, prior to their inclusion, inform said third parties of the extremes contained in this communication and in any case, of the purpose of the assignment. For such purposes, the communication of personal data of third parties is conditioned by the principle of necessity and proportionality and the communication of current and truthful data, and requires prior information and request the consent of said third parties for the treatment of their unless there is a legal authorization for this purpose.

Finally, the User is informed that, in the event that he expressly authorizes the reception of advertising shipments through the registration form, his data will be processed in order to send him to the email address that the User himself indicates, advertising and commercial information related to the products that Matties Bags sells as well as information regarding the promotions and contests organized by Matties Bags.

Under Article 21.2 and 22.1 of the LSSICE, the User is informed of their right to object to the processing of their data for promotional purposes for the receipt of commercial communications, as well as their right to revoke the consent given for this purpose at any time. simple notification of your will to Matties Bags.

For this, the user may direct their opposition by sending an email to the address:, with the subject "OPPOSITION LSSICE", as well as the right to revoke their consent requesting the withdrawal of the reception of communications service commercials by email by sending an email to the address:, with the subject "LOW".

Likewise, Matties Bags informs the user of the possibility of exercising their rights of access, rectification, cancellation and opposition through a written request addressed to Matties Bags at the following address: Pza. España, 21-23 - CP: 03740 Gata de Gorgos (Alicante ), or the one that replaces it and is communicated in the General Registry of Data Protection. For such purposes, the interested party must send Matties Bags the written communication indicating the request or right that they exercise together with a copy of their ID or valid legal document that proves their identity. The User can also exercise their rights by sending a photocopy of their ID. on both sides -or an equivalent document- to the email

For more information, see our privacy policy.


These general conditions are governed by Spanish law.

The parties, expressly renouncing their own jurisdiction, submit for the resolution of all disputes that may be referred to the Courts and Tribunals of and, where appropriate, the Arbitration Courts to which Matties Bags is attached at the time of the controversy.


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